Troubleshooting
How do I set up my MacBook?
When you turn on your MacBook for the first time, the macOS setup assistant guides you through the process step by step. Here are the main steps to follow:. 1. Choose your language and region: Select your language, country and keyboard preferences. 2
How do I reset my Mac password?
If you have forgotten your Mac password, several solutions are available depending on your situation. Option 1: Reset vie your Apple ID. If your Mac is linked to an Apple ID, you can reset your password directly from the login screen. After several i
My Mac is in the wrong language
If your Mac is set to a language you do not want, you can easily change it from the system settings. How to change the language on your Mac:. 1. Click on the Apple () menu in the top left corner of your screen. 2. Select System Settings (or System Pr
How do I reset my Windows computer password?
If you have forgotten your Windows computer password, several solutions are available depending on your configuration. Option 1: Reset via your Microsoft account. If your Windows session is linked to a Microsoft account:. 1. On the login screen, clic
My Windows computer is in the wrong language
If your Windows computer is set to a language you do not want, you can easily change it from the settings. How to change the language on your Windows computer:. 1. Click on the Start menu and open Settings. 2. Go to Time & Language > Language & Regio