Payment and Invoicing
What payment methods are accepted? Having trouble with your payment?
What payment methods are accepted on Back Market Pro?
We accept several payment methods on Back Market Pro:. We do not currently allow our customers to pay in installments, make deferred payments (e.g., 30/60/90 days), or pay by administrative mandate. However, our teams are working hard to develop new
Everything you need to know about discount codes at Back Market Pro.
There’s nothing more enjoyable than saving a bit of money, right? You’re lucky: Back Market Pro already offers you the best refurbished tech at the best price, and can also treat you with additional discount codes. Our discount codes are shared only
Is sales tax exemption available on Back Market Pro?
Yes, sales tax exemption is available on Back Market Pro. To request it, please:. Our team will review your request and reply within 3 business days after submission. If anything is missing, we will reach out by email. Once approved, you will be able
Do you charge sales tax on Back Market Pro orders?
Yes. Back Market Pro applies sales tax to orders where required. The tax amount is calculated based on the delivery address. If your organization is tax-exempt, please refer to the guidance on this page.
How do I get an invoice on Back Market Pro?
If you pay by credit card, your invoice will be sent as an attachment to your order confirmation email, and can also be downloaded from Your orders. To download it, go to Your Orders, click on the order number for which you want the invoice, then cli
Why are the invoices not in the name of Back Market Pro?
Our invoices comply with marketplace regulations. As a marketplace, Back Market always acts as an intermediary between customers and sellers. The invoices are therefore issued in the seller’s name.
I have a problem with my invoice.
If you’re experiencing any issue with your invoice, such as missing or incorrect information (order date or amount, shipping fees, billing address, etc.), please contact our customer service, who will be able to help you resolve the issue.